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Views:  490

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

Integrating live chat within a website is not always enough, as agents must know how to communicate and how to convert visitors into buyers. Those who never considered using an enterprise artificial intelligence sales expert don’t know much about it, but it can do wonders in terms of . . . .

 

Use the following link to read the full article ~ Benefit From Live Chat Services.

Views:  332

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

Now, more than ever, companies have to provide full support to potential customers when they are on their online stores. Online channels have become more and more popular and besides e-mail and phone support, customer support chat is a great tool that should be implemented by all online . . . .

 

Use the following link to read the full article ~ How To Optimize Live Chat Sales

Views:  367

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

At one point, every online buyer has dealt with a live chat agent. The experience was either positive or negative, as the agent did help by answering questions in an informative manner or was a robot that did not prove to be efficient. Live chat agent training solutions exist . . . .

 

Use the following link to read the full article ~ Live Chat Agent Training Solutions

Views:  370

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

Customer support chat has many advantages: it is fast, it ensures real-time communication, it is cheap, it lets you track your visitor and record the conversation and it reduces cart abandonment. However, live chat sales go up only when you have a platform supported by artificial intelligence and . . . .

 

Use the following link to read the full article ~ Features You Must Have In Your Customer Support Chat

Views:  333

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

Targeted engagement is the key to retaining the top customers and this can be achieved through live chat sales. A combination of live chat agent and artificial intelligence will enhance customer’s live chat experience. Adding an enterprise artificial intelligence sales expert to coach your live chat team will . . . .

 

Use the following link to read the full article ~ How Can Enterprise Artificial Intelligence Sales Expert Boost Your Brand?

Views:  364

Published:  2017-11-08 

Author:  michaelbrentow

Published In:  Customer Service

Do you offer a chat experience to your users? Most organizations that sell products or services online are aware of how vital it is for their business to have live chat. What most of them fail to understand is that they need professional live chat agent training solutions in . . . .

 

Use the following link to read the full article ~ Do You Need Live Chat Agent Training Solutions?